Shipping Information

You can track your items here https://auspost.com.au/mypost/track/#/search 

All Australian orders we ship within Australia are free when you spend over $99.

You have other things to worry about, the shipping of your Dushi products shouldn’t add to it.

We ship from Melbourne, Australia and the cost of shipping depends on the weight of the package, the destination and the type of service you choose.

You will see the final shipping cost on checkout.

The Nitty Gritty:

    • All packages are delivered Monday through Friday.
    • We try to ship all orders same day if placed before 11 am AEST; however, some orders may take longer.
    • All FREE shipping is sent via Australia Post Standard service. 
    • All EXPRESS orders ship with Australia Post’s Express service.
    • FREE shipping (over $99) -   4~7 business days (based on current delivery delays)
    • REGULAR shipping (under $99) -  4~7 business days (from $8.60) (based on current delivery delays)
    • EXPRESS shipping -  1~3 business days (from $4.95 for orders over $99 or from $11.30 for orders under $99) * *Please note express orders to WA may take up to 3-5 working days. (based on current delivery delays)


International Shipping orders $150 and over we ship for FREE.

We ship from Melbourne, Australia and the cost of shipping depends on the weight of the package, the destination and the type of service you choose. You will see the final shipping cost on checkout.

  • Free Shipping (orders over $150) -  3-10 work days depending on destination
  • Standard (orders under $150) - 3-10 work days depending on destination
  • Express - 2-5 work days depending on destination

 

The Nitty Gritty:
  • All standard international orders ship with Australia Post.
  • FREE shipping is sent via Australia Post Standard service. 
  • All express international orders ship with Australia Post Express Post International.
  • All packages deliver Monday-Friday.
  • In the unlikely event you need to return something, please checkout our Return Policy

Please note at times of covid lockdown, natural disasters, staff shortages, holidays, Australia Post might experience delivery delays in their network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online. For more info visit here

 

Discreet Packaging

At Dushi, we understand that at times our products can be a sensitive purchase. When packing your parcel, our warehouse team will ensure your item is shipped to your delivery address using plain, discreet outer packaging. There will be no signage that will divulge where your parcel came from, simply from a Name.