Please note Australia Post is experiencing significant delivery delays in their network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online. For more info visit here
You can track your items here https://auspost.com.au/mypost/track/#/search
Sanitiser Products: Due to government regulations, we can only ship within Australia at this moment. Due to high demand, stock is limited and orders will be shipped on a first come first served basis.
All Australian orders we ship within Australia are free when you spend over $50.
You have other things to worry about, the shipping of your Dushi products shouldn’t add to it.
We ship from Melbourne, Australia and the cost of shipping depends on the weight of the package, the destination and the type of service you choose.
You will see the final shipping cost on checkout.
The Nitty Gritty:
- All packages are delivered Monday through Friday.
- We try to ship all orders same day if placed before 12 pm AEST; however, some orders may take longer.
- All FREE shipping is sent via Australia Post Standard service.
- All EXPRESS orders ship with Australia Post’s Express service.
- FREE shipping - up to 7 business days
- REGULAR shipping - up to 5 business days (from $8.60)
- EXPRESS shipping - up to 2 business days (from $11.30)* *Please note express orders to WA may take up to 5 working days.
International Shipping orders $99 and over we ship for FREE.
We ship from Melbourne, Australia and the cost of shipping depends on the weight of the package, the destination and the type of service you choose. You will see the final shipping cost on checkout.
- Economy Air (non trackable) 1-3 weeks depending on destination (not currently available)*
- Standard (with signature) - 3-10 work days depending on destination
- Express - 2-5 work days depending on destination
- Courier - up to 2 work days between major cities.
* Please note due to COVID19 situation, Australia Post has suspended its “Economy Air” international delivery service for parcels to all countries effective 3 April and until further notice.
The Nitty Gritty:
- All standard international orders ship with Australia Post.
- FREE shipping is sent via Australia Post Standard service.
- All express international orders ship with Australia Post Express Post International.
- All packages deliver Monday-Friday.
- If non trackable option is chosen, once we provide the lodgement number, Dushi Australia cannot be held responsible for non delivery.
- In the unlikely event you need to return something, please checkout our Return Policy
At Dushi, we understand that at times our products can be a sensitive purchase. When packing your parcel, our warehouse team will ensure your item is shipped to your delivery address using plain, discreet outer packaging. There will be no signage that will divulge where your parcel came from, simply from a Name.